Privacy Policy

Effective Date: 10 August 2025

Welcome to Jan Lauren Life Coach (“we”, “us”, “our”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit janlaurenlifecoach.com or engage with our services — no matter where in the world you are.


1. Who We Are

Website Owner: Jan Lauren Life Coach
Contact Email: hello@janlaurenlifecoach.com

We operate worldwide, but our website is based in the United Kingdom. We comply with the UK GDPR, the EU GDPR, and other applicable global privacy laws, including the California Consumer Privacy Act (CCPA).


2. Information We Collect

We may collect:

  • Personal details: Your name, email address, phone number (if provided), and any information you send in our contact forms.

  • Technical data: IP address, browser type, operating system, pages visited, and how you use the site (collected via cookies and analytics tools).

  • Service-related data: Information you share during coaching sessions, email exchanges, or programme sign-ups.

We do not collect sensitive personal data unless you choose to share it voluntarily (e.g., during coaching sessions).


3. How We Use Your Information

We process your information to:

  • Respond to enquiries and provide requested services

  • Schedule and deliver coaching sessions

  • Improve our website and services

  • Send updates, resources, and marketing communications (only if you’ve opted in)

  • Comply with legal or regulatory obligations

We will never sell your information to third parties.


4. Legal Basis for Processing (GDPR)

If you are in the UK or EU, we process your personal data on one or more of the following lawful bases:

  • Your consent

  • Performance of a contract (e.g., providing coaching services)

  • Compliance with a legal obligation

  • Legitimate interests (e.g., running and improving our business)


5. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyse site usage

  • Remember your preferences

You can control cookies through your browser settings. Some parts of the site may not function properly without cookies.


6. Sharing Your Information

We only share your information with:

  • Service providers (e.g., website hosting, payment processors, email platforms)

  • Legal authorities if required by law

All service providers are contractually bound to keep your data secure.


7. Data Storage and Security

Your personal data is stored securely and only for as long as necessary for the purposes described in this policy. We use appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse.


8. International Data Transfers

If you are outside the UK, your data may be transferred to and stored in the UK or other countries where our service providers operate. We take steps to ensure any transfer complies with applicable laws and provides adequate protection.


9. Your Rights

If you are in the UK/EU (GDPR):

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

If you are in California (CCPA):

  • Know what personal data we collect and how we use it

  • Request deletion of your data

  • Opt out of the sale of your personal data (we do not sell personal data)

You can exercise your rights by emailing hello@janlaurenlifecoach.com.


10. Retention Period

We keep your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.


11. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.


12. Children’s Privacy

Our services are not directed at children under 16, and we do not knowingly collect their personal data.


13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”


14. How to Contact Us

For questions or privacy-related requests, please email: hello@janlaurenlifecoach.com.

If you are in the UK or EU, you also have the right to lodge a complaint with your local data protection authority.